Refunds and Returns

If you’re not satisfied with your purchase, you may return your items within 14 days of receiving your order for store credit. Please note that all sales are final unless there’s damage or a defect with the item.

To qualify for a return, the product must be in its original condition, unworn, with tags attached, and still in the original packaging. A receipt or proof of purchase will also be required.
Return shipping costs are your responsibility, and shipping fees are non-refundable. If a refund is processed, the return shipping fees will be deducted from the total.

To initiate a return, please reach out to us at support@hoodieartistry.com. Once your return request is approved, we will send you detailed instructions on where to send the product. Items returned without prior authorization won’t be accepted.

For any questions regarding returns, feel free to contact us at support@hoodieartistry.com.

Exchanges

Since our products are custom-printed upon order, we do not keep inventory. As a result, direct exchanges are not available. If you need a different size or color, you can return the item for store credit and place a new order. For assistance, email us at support@hoodieartistry.com.

Order Cancellations

Cancellations must be requested within 12 hours after placing your order. We will make every effort to cancel the order, but once production starts, cancellations are no longer possible.

Damaged or Incorrect Items

Please review your order when it arrives. If there are any issues such as damage or you received the wrong item, contact us right away so we can resolve the problem.

Refund Delays

If you’re expecting a refund but haven’t received it, first check with your bank and credit card company as processing times can vary. If you’ve taken these steps and still haven’t received your refund, please contact us at support@hoodieartistry.com.

Need help?

Contact us at support@hoodieartistry.com for questions related to refunds and returns.