At Hoodie Artistry, we want your shopping experience to be as smooth as possible. Whether you’re curious about our print-on-demand process, shipping times, or product care, we’ve got you covered. Below are some of the most commonly asked questions to help guide you through everything you need to know.
Print-on-demand (POD) is a business model where we print products like hoodies, t-shirts, and accessories only after you place an order. This allows us to reduce waste and offer unique, high-quality designs without keeping a large inventory.
Our typical production time is 2-7 business days, depending on the item. Once your order is printed, shipping takes an additional 3-10 business days, depending on your location. You'll receive a tracking number as soon as your order is shipped.
We currently offer a selection of pre-designed items, but custom designs may be available soon! Stay tuned for updates, or contact us if you have specific requests.
Because all of our products are made-to-order, we generally do not accept returns or exchanges unless there is a defect with the item. If there’s a problem with your order, please contact us within 30 days of receiving your item, and we’ll make it right.
To ensure the longevity of your hoodie, we recommend washing it inside out with cold water and tumble drying on low. Avoid bleach and ironing directly on the printed area.
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to track your package on the carrier’s website.
You can cancel or modify your order within 24 hours of placing it. After that, the production process starts, and we can’t make changes or cancel the order..
If you have any questions or concerns, feel free to reach out to us through our Contact Us page, or email us at support@hoodieartistry.com.